At Lumeity, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information.
Information Collection
We collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
- Non-personal Information: Browser type, device information, and browsing history on our website.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Improve your shopping experience on our website.
- Communicate with you about promotions, offers, and order updates (only if you have subscribed to newsletters or offers).
- Respond to inquiries and provide customer support.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for:
- Payment processing.
- Order fulfillment.
- Marketing and email services.
All third parties we work with are obligated to protect your information and use it solely for the purpose of providing services to Lumeity.
Data Security
We implement robust security measures to protect your personal data, including:
- Encryption of sensitive data during online transactions.
- Secure servers and firewalls.
- Regular security audits to safeguard against breaches.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and analyze site traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may affect your ability to use some features of the website.
Your Rights
As a user, you have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can correct or update your personal details.
- Deletion: You can request the deletion of your account and personal information (subject to legal and contractual obligations).
Payment Information
We offer multiple payment options for your convenience, including:
- Cash on Delivery (COD): You can choose to pay for your order at the time of delivery. Please ensure that the payment is ready in cash for smooth transaction completion.
- Online Payment: We do not store any payment card details. All online payment transactions are processed through secure third-party gateways such as JazzCash, EasyPaisa, or Bank Transfer. These transactions are fully encrypted for your protection.
Third-Party Links
Our website may contain links to external websites. Lumeity is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before interacting with them.
Changes to This Policy
Lumeity reserves the right to update this Privacy Policy at any time. We will notify customers of any significant changes by updating the policy on our website. By continuing to use our services after changes are made, you accept the updated terms.
Contact Us
If you have any questions or concerns about our privacy practices, feel free to contact us:
Phone:
Email: lumeitystore@gmail.com
